Cafe Coffee Day (CCD), Anna Nagar West (15th Main Road)

I’ve been to this CCD Outlet in Anna Nagar West (15th Main Road) numerous times, and sadly, their only consistency has been with their drop in quality and service. In fact, it has been dropping so consistently like that something that drops from the trees when you go out wearing a new shirt.

Thus, the week before last, when I went here, it was with some apprehension. I was proved right with my apprehension. I ordered the Pomegranate Lemon Frostea, which was mentioned as Rs. 95 in the menu. This is how the conversation went:

Person at CCD Counter (Him): Rs. 174 sir
Me: But how? It shows Rs. 95
Him: Taxes extra
Me: Taxes add up to almost twice the price is it?
Him: Flavors are also there na
Me: What flavors?
Him: Pomegranate, Lemon flavors
Me: But I didn’t ask you to add the flavors, I just asked you to give me what’s listed in the menu
Him: Sorry, but that Rs. 95 is only for plain iced tea.
Me: It clearly mentions Pomegranate Lemon Iced Tea
Him: No, we’ll bill those flavors separately only, you want to take it or not?
Me: (By this time, completely pissed off with his attitude), No thank you !
Him: Fine, bye (Quite rudely, as though scoffing at my apparent inability to pay for their ‘worthless’ frostea.

Rating:

Ambiance: 1/5
Service: 0.5/5
Taste: 1/5
Cost: 0.5/5
VFM: 0/5

Overall: 1/5

(This is the lowest I’m allowed to give sadly)

Human, Existentialist, Knowledge Hunter, Blogger, Social Media Aficionado, Open Source FanBuoy, Tea Lover

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